Voice AI Receptionist by OrionDial
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An OrionDial product

Zero missed calls.
Ever.

Voice AI Receptionist answers your business phone around the clock — answers questions, takes messages, and connects the caller to the right person, on the exact number you already use today.

Sign up and try it free Your own Assistant from €23/mo
See how it works
24/7always answers
0cold calls
0made-up answers
Slot booked
Thu · 11:00 AM
LIVE CALL · INBOUND
00:04
Incoming call
+44 ••• •• ••
CallerHi, are you open on Thursdays?
InboundBookingAuto-summarized
Call summarized
Sent to your dashboard
The mechanism

How it works

Four steps, in this exact order, every time.

1

The customer calls your line

You either forward your existing number, or start giving out the number assigned to your assistant — that's it. The call is always initiated by the person calling, never by our system.

2

The AI answers immediately

It greets the caller in a natural-sounding voice, on your company's behalf, and asks how it can help.

3

It answers or forwards the call

Based on knowledge about your business, it answers the caller's question, books an appointment, or transfers the call to the right department.

4

You get a summary

A transcript and outcome of every call appear in your dashboard — you know who called and why, without picking up the phone.

Capabilities

What the assistant does with every call

Three things voicemail and a missed call will never do.

Answers questions

Opening hours, location, services, pricing — everything you teach it about your business, without involving your team.

Records and summarizes

Every call's transcript and outcome land in your dashboard — you know who called and why, without picking up the phone.

Hands over to a human

Recognizes the caller's intent and connects them to the right person or department when the matter calls for it — straight to your team's mobile app.

Learns and keeps improving

It understands your business better with every call. When it hits a question it can't answer, it never guesses — it flags it for you to fill in, so it gets it right next time.

Books appointments in your calendar

Offers real, available time slots and books them on the spot — no transfer, no callback needed.

Never busy, never a queue

Answers multiple calls at the same time — no caller ever hears a busy signal or waits on hold.

Who it's for

Industries where a missed call is a lost customer

Under each card, the question callers in that trade actually ask most — and the assistant answers it on its own.

Modern restaurant interior with tables set for service Hospitality

Restaurants & cafés

The phone rings mid-service, when every server is on the floor. The assistant answers each one.

“Do you have a table free on Saturday at 7 PM?”
Modern dental surgery with treatment chair Healthcare

Clinics & practices

Reception can't pick up during a procedure. The assistant books the appointment and takes the patient's details.

“I'd like to book an appointment, my tooth hurts.”
Mechanic working on a car engine in a workshop Automotive

Garages & service centres

Hands dirty, a car on the lift, the phone ringing for the fifth time. The assistant takes the enquiry for you.

“How much do you charge for a timing belt?”
Hairdresser cutting a client's hair in a salon Beauty

Salons & personal services

Nobody picks up mid-treatment — which is exactly when new clients call looking for a slot.

“Any openings for a cut on Thursday?”
Hotel reception and lobby Travel

Hotels & guesthouses

Questions about availability and breakfast come round and round. The assistant answers them at any hour.

“Is a room free over the long weekend?”
Modern meeting room with a bright table and chairs Professional services

Offices & practices

A client meeting can't be interrupted. The assistant takes the enquiry and books the consultation.

“I'd like to arrange a consultation.”
Pricing

Simple, transparent pricing

One licence = one assistant. Pay upfront for 1, 6, or 12 months — the longer the term, the lower the monthly price.

Standard €23 /mo
  • 1,000 call minutes included, overage billed automatically
  • 1 landline number (area code of your choice)
  • Calendar appointment booking
  • Learns about your business from your website
  • Mobile app for answering transferred calls
or €115 for 6 months, €230 for 12 months
Sign up →
Most popular Premium €46 /mo
  • Unlimited call minutes
  • 1 number of your choice — landline (any area code) or mobile
  • Multiple calendars / specialists under one number
  • Everything in Standard
  • Mobile app for answering transferred calls
or €231 for 6 months, €463 for 12 months
Sign up →

Licence purchase happens after creating a free account, inside the client panel — no hidden fees and no card details required at this step.

Why it works

Your phone, minus the chaos

No excuses, no "sorry for the hold". Just a phone that always gets answered.

What you get

  • A full-fledged receptionist for your business — always at the desk, always ready, never on a break.
  • Your customer calls, someone picks up right away, on the exact number your business already uses.
  • Every call becomes a transcript and outcome in your dashboard, so you know who called and why.
  • Data from a call goes only to you, to serve your own customer.

What you're done with

  • No more missed calls, and no more customers hanging up because nobody picked up.
  • Zero selling or sharing your customers' data with anyone — it stays with you, full stop.
  • Zero fixed-term contracts and hidden fees — you pay for a month only when you decide to.
  • Zero busy signals and zero holding in a queue, even when several people call at once.
Questions & answers

Frequently asked questions

Don't see your question here? Just write to us — we reply on business days.

Does it sound natural, or like a robot?
Natural. We use modern voices that are genuinely hard to tell apart from a real person on the phone — the assistant understands context, answers fluidly, and holds a real conversation instead of a rigid "press 1, press 2" menu.
Do I need to change my existing phone number?
No. You get a new, dedicated number for the assistant (a landline from a chosen area code, or a mobile number on the Premium plan) — you can forward your existing number to it, or use it as an additional line, e.g. outside business hours.
How long does setup take?
You create your account and configure the assistant yourself in a few minutes — including automatic learning about your business from your website address. Activating the phone number (after verification) usually takes up to one business day.
What's the difference between the Standard and Premium plan?
Standard includes 1,000 call minutes per month and one landline number. Premium has no minute limit, lets you choose a landline or mobile number, and supports multiple specialists with separate calendars under one number. You choose the plan separately for each assistant.
What happens if I go over the minute limit on Standard?
The overage is billed automatically at a clearly stated per-minute rate — the assistant never stops working because of it. You can also switch to Premium at any time if you'd rather pay a flat, predictable amount with no limit.
Can I test the assistant before giving out the number to customers?
Yes. In the client panel, one click shows you your assistant's phone number — call it yourself, exactly as a real customer would, and hear the exact configuration live. No limit on how many times you try.
Can it transfer a call to a real person?
Yes — on the caller's request, the assistant can connect the call live to your staff member (through the phone app), or take a message and callback number if nobody happens to be available.
How does registration and payment work?
You create a free account on this site and confirm your email. The actual licence purchase (card, BLIK, or bank transfer) happens only after logging in, inside the client panel — no payment details are required at registration itself.
Can the assistant make things up?
No. If a caller asks about something that isn't in your configured business knowledge, the assistant never guesses — it honestly says it doesn't have that information right now, and logs the question in your panel so you can add it. No spam even for a popular question: each topic appears only once, with a counter for how many times it's been asked.
Do I have to sign a long-term contract?
No. You can buy a single 1-month licence, pay right away by BLIK or bank transfer, and try the assistant with zero commitment — if it works for you, just buy another month manually whenever you want. Card auto-renewal is an option, not a requirement, and you can cancel it anytime.
Get started

Request a free consultation

A few words about your business is all we need to show you how your own Assistant would sound.