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OrionDial Blog

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Product features

Multiple Calendars, One Number — Handling Several Specialists With One AI Assistant (Premium)

How one phone number and one AI Assistant (Premium) serve several independent specialists, each with their own calendar.

Aug 31, 2026 · 3 min read
Product features

Alert Situations — How the AI Assistant Spots Urgent Calls and Notifies You Instantly

How the AI Assistant recognises urgent situations during a call and instantly notifies you by email and in the mobile app — before anyone even answers the next call.

Aug 10, 2026 · 3 min read
Product features

The OrionDial Mobile App — How Staff Answer Transferred Calls

A transferred call rings straight through to a staff member's phone — no switchboard, no carrier forwarding, no extra cost.

May 18, 2026 · 3 min read
Product features

Live Call Transfer to a Staff Member — Step by Step

Not every call is suited to an automated system. Here's exactly what happens when a caller asks to speak to a real person.

Mar 23, 2026 · 3 min read
Product features

Why Our AI Assistant Never Makes Things Up (and What Happens When It Doesn't Know)

Generic chatbots can confidently state a made-up price or opening hour. Our AI Assistant has a hard rule built in: it never guesses.

Jan 26, 2026 · 3 min read
Product features

Google Calendar Integration — How It Actually Works

Two-way sync: bookings made over the phone land in Google, and Google's busy times stop the assistant from double-booking.

Nov 27, 2025 · 4 min read
Product features

How Phone Booking Works — the Calendar Inside Your AI Assistant

Step by step: how the assistant checks availability, books a slot, and what happens to the booking after the call ends.

Oct 2, 2025 · 4 min read