AI Assistant for physiotherapy practices — a patient in pain doesn't want to wait on hold

A physiotherapist mid-treatment can't answer the phone — and the patient calling is often doing so precisely because something hurts and they want an appointment as soon as possible. One more missed call usually means one more practice further down the search results.

Booking without interrupting treatments

The Voice AI Assistant answers the call, checks the practice's calendar for available slots, and books the appointment on the spot — without pulling a physiotherapist away from a patient they're currently working with. The booking lands in the panel and, if you want, in Google Calendar too.

Answers to common questions

Do you take patients without a referral, how long is a first visit, is the practice wheelchair accessible, what treatments do you offer — these questions come up every day. The assistant answers them immediately, based on the knowledge entered in the panel.

A patient with back pain doesn't want to wait for the gap between treatments before someone finally picks up the phone.

Multiple therapists, one number

Practices with several physiotherapists — each with their own schedule, sometimes a different specialisation — can run a separate calendar for each one under a single phone number on the Premium plan. The assistant asks who the visit is for and books into the right schedule.

When a specialist's judgement is needed

Questions about a specific condition or choice of therapy need a physiotherapist — the assistant doesn't make that call. It collects a description of the situation and contact details, or books a consultation where the specialist decides.

What it costs

For a solo practice, the Standard plan (PLN 99/month, 1,000 minutes included) is usually more than enough. Larger practices with several therapists and separate schedules more often choose Premium (PLN 199/month, no minute limit, multiple calendars).

If your practice's phone rings mid-treatment and regularly goes unanswered, see what your own assistant would sound like — setup takes a few minutes.