Voice AI Receptionist by OrionDial
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OrionDial Blog

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Guides

Your Assistant's Knowledge Base — What to Add First

Where to start building your AI Assistant's knowledge base — and why it doesn't need to be complete on day one to work well.

Sep 7, 2026 · 3 min read
Guides

Landline or Mobile? Choosing a Number for Your AI Assistant

Landline or mobile? A short guide to choosing the right number type for your AI Assistant based on how your business operates.

Aug 17, 2026 · 3 min read
Guides

Vacation Season and Phone Support — How Not to Lose Customers in Summer

Reduced summer staffing isn't a reason for the phone to stop being answered. A few practical ways to get through peak season without losing business.

Jun 1, 2026 · 3 min read
Guides

How to Write a Great Greeting for Your AI Assistant — a Checklist

The greeting is the first sentence every single caller hears. Here's a short, practical checklist to get it right the first time.

Apr 6, 2026 · 3 min read
Guides

Telling Callers They're Talking to an AI — Transparency That Builds Trust

Hiding the fact that AI is answering your phone usually comes out sooner or later — and then it hurts more than the disclosure itself would have.

Feb 9, 2026 · 3 min read
Guides

5 Questions to Ask Before Automating Your Phone Support

A short checklist for businesses weighing whether and how to start automating their first phone contact.

Dec 11, 2025 · 4 min read
Guides

How to Set Up Your First AI Assistant in 10 Minutes

A practical step-by-step guide — from creating an account to your first test call.

Oct 16, 2025 · 3 min read