AI Assistant for Restaurants — No More "Please Hold, Let Me Check a Table"

In a restaurant, the phone tends to ring at the worst possible moment — mid-service, when the floor is full and a server's hands are full of plates. Answering means stepping away from a table; not answering means a lost booking. A Voice AI Assistant resolves that conflict by taking the first phone contact off your team's plate entirely.

What it actually handles on a restaurant line

The assistant answers the most common questions — opening hours, table availability tonight, whether you take dogs, whether you have gluten-free options — based on a knowledge base you fill in yourself in the panel. When a guest wants to book a table for a specific time, the assistant checks the calendar and books it on the spot, no hand-off needed.

Bookings without leaving the floor

Every booking lands directly in the calendar you see in your panel — and, if you connect your Google account, in your Google Calendar too — so nobody has to scribble it on a notepad or transcribe it from an answering machine. If the restaurant runs several rooms or different seating times, you set availability once in the panel and the assistant sticks to it consistently, including outside opening hours when nobody could physically pick up.

When a call needs a human

Not everything can be handled automatically — a large corporate party, a 40-guest event, a custom tasting menu are calls that should go to a person. In those cases, a caller can simply ask to speak to someone on your team, and the assistant transfers the call live to a staff member's mobile app; if nobody picks up right away, it takes a message with a callback number.

A phone ringing mid-service stops being a choice between the guest at the table and the guest on the line.

Outside opening hours

A large share of restaurant calls come in the evening, when someone's planning tomorrow night, or on a day you're closed. A standard answering machine asks people to leave a message and wait for a callback the next day — and in that time, they often book somewhere else instead. An AI Assistant handles those calls exactly like peak hours: answering questions and booking a table immediately, with no delay.

What it costs

The Standard plan (PLN 99/month, 1,000 call minutes included) comfortably covers most restaurants — calls rarely run longer than a minute or two. If your venue has several rooms or books for multiple areas separately (a main dining room and a summer garden, say), Premium lets you configure multiple calendars under one number.

If you run a restaurant and the phone keeps ringing at the wrong moment, see what your own assistant would sound like — setup, including automatic learning from your website, takes a few minutes.